Fraxel Restore - Related Questions

Q. I had a laser treatment and I was told it was a Fraxel, but I just saw a TV show and the machine said Fraxel on it. The one used on me did not look like the same machine, and the one on TV was a roller application. The machine used on me was stamped in spots on my face. Was I duped?

A. Unfortunately it sounds like you did not really get a Fraxel. The Fraxel is a trademarked name for a very specific technology that was the first to bring fractional non-ablative laser treatments to market. It has a unique roller head that gives uniform delivery of the laser energy. I have no problem with other technologies, but I do think doctors should not mislead patients. Only Fraxel is Fraxel.

Q. I am of Hispanic heritage and have had melasma since I was placed on birth control pills last summer. I have tried bleaching agents with some success, but I would like to see more improvement. Can laser help?

A. There are many options for melasma, but none are guaranteed to clear melasma 100%, forever. I have used light chemical peels, and IPL, but I have seen the most success with the newest Fraxel advance called the Fraxel thulium (on the Dual system). This laser effectively improves melasma in very stubborn cases. Of course, melasma can be a relapsing condition and therefore requires constant maintenance. Sunscreens, antioxidants, bleaching agents and skin lighteners need to be used for extended periods to prevent recurrences.


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  • Fraxel in New Orleans - I had a laser treatment and I was told it was a Fraxel, but I just saw a TV show and the machine said Fraxel on it. The one used on me did not look like the same machine, and the one on TV was a roller application. The machine used on me was stamped in spots on my face. Was I duped?
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Meet one of the countrys leading experts in the field of non-surgical skin rejuvenation.

Lupo Center for Aesthetic and General Dermatology
Mary P. Lupo, M.D. - Connect on Linkedin

Our mission at the Lupo Center is to provide patients with innovative, effective and ethical care to make each person look and feel their personal best. To fulfill our goal, we provide state-of-the-art medical, surgical and cosmetic treatments to all patients.

Board certified dermatologist and clinical professor of dermatology Mary P. Lupo, MD has been a leader in the field of non-surgical rejuvenation since 1983. She travels internationally to teach her innovative techniques, and her reputation brings in patients from around the country. She started the first formal residency training program for injectables and peels in 1983 at Tulane Medical School and served as past president of Women’s Dermatologic Society, adjunct professor of dermatology at Tulane and a founder of Cosmetic Boot Camp. Dr. Lupo holds membership in many prestigious dermatology associations, participates in clinical trials for approval of new drugs and devices and acts as an advisor for numerous aesthetic-minded companies.

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Lupo Center for Aesthetic and General Dermatology
Review From Michael B.
Dr Souyoul is a life saver, literally! I went it for one thing and she ened up finding a Melanoma that needed to be taken care of. Just finished up a follow up with her and am now all clear and Melanoma free. Much love to the Lupo team! 😊🙏❤️
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